SUPPORT FOR EVALUATION AND QUALITY

Team

Quality manager: Professor Luís Bernardo 

Coordenation of Quality Assurance Office: Dora Silva

Team

  • Carlos Sacramento
  • Irina Canelas
217908300 Ext. 31476 / 31412 qualidade@fcsh.unl.pt

QUALITY AT NOVA FCSH

NOVA SIMAQ, from the NOVA University of Lisbon, aims to meet, with maximum efficiency, the referential for internal quality assurance systems in higher education institutions, provided by A3ES for the large areas of operation of NOVA FCSH: Teaching and Learning (EA), Research and Development (R&D), Interinstitutional Collaboration and with the Community (CI&C) and Internationalization.

QUALITY IN TEACHING AND LEARNING

In the field of teaching and learning, NOVA FCSH is committed to monitoring and evaluating its training offer.

QUALITY IN RESEARCH AND DEVELOPMENT

NOVA FCSH is today the largest and most diversified Portuguese research institution in Social and Human Sciences. At NOVA FCSH, 16 Research Units (IU) and interuniversity centres are welcomed. External evaluations can be found on the webpage of each research unit

QUALITY IN INTERACTION WITH THE COMMUNITY

One of the structuring lines of NOVA FCSH’s mission is to provide services to the community in the areas of social sciences, arts, and humanities. In compliance with this plan, it will monitor its activity through the results expressed in reports.

QUALITY OF SERVICES

To ensure the effectiveness and efficiency of support services, NOVA FCSH has defined an action strategy supported by performance indicators; it has adopted quality standards in process management with the approval of procedures and operational models available on the Intranet; it has promoted the regular training of its employees and continuously applied legislation on their performance assessment; and it has listened to stakeholders by making the various channels of internal communication available.

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